We don't have a physical store, only online order with delivery is possible.
If your order hasn't shipped yet, we might be able to modify your order. Please contact us soon as possible and we'll do our best.
Please see the return policy and start the return process here.
You can submit a warranty claim here.
We are an authorized seller of each brand and the manufacturer's warranty applies in all products we sell. If the warranty information is not available on the product page, please reach out to our customer service.
Simply put, we don't. We might come up with something for students and first response personnel - in these cases you can reach out to our customer service.
When we have a confirmed incoming shipment, the items are usually set available for pre-order with an estimated shipping date. The payment is processed at the time of order, and the order will ship as soon as all ordered items are in stock.