Annex Case™

• Peter
• Verifierad kund
• Deurne, Netherlands
• 27.04.2022

Super handig
Goede materialen en top afwerking

• simon
• Verifierad kund
• Frankfurt am Main, Germany
• 02.08.2021

Great bag with a small but mighty flaw
The bag arrived super fast and is exactly as presented on the website. It holds my phone, cards, cash, face mask, a small notebook and keys with a small knife & flashlight - the perfect "essentials only" edc bag. It also looks fantastic and is built like a tank, super sturdy and well manufactured. All that makes it hard to believe that there is a small but mighty flaw: the loops on the back (where the carabiners of the shoulder strap are attached) are not sewn well enough into the material. When I attached the shoulder strap, they became loose and broke off. I reported the issue to Mukama and they reacted promptly, very friendly and super supportive. They sent me a replacement right away which again arrived surprisingly fast (within 2 days to Germany). The loops on the new bag seem to be crafted a bit better but I honestly don't trust them to hold for a long time, they are getting looser already after using the bag only a couple of weeks. So I guess I will need to report the issue a second time soon...Code of Bell definitely needs to change that manufacturing detail - it's such a pity because apart from that it is already a fantastic product.
5 stars for Mukama for the amazing service!!!

Response from Mukama:

Sorry for the troubles with the case. Based on our research and experience, the problem is very rare and normally the loops are sewn in perfectly. We stand behind all our products and will cover any issues there might be.

• Michey Emme
• Verifierad kund
• Busto Arsizio , Italy
• 22.03.2021

Comodissima
Comodissima come tracolla ma comodissimo come portafogli e porta documenti. Io lo inserisco nello zaino e, quando ne ho bisogno lo trovo immediatamente. I materiali sono di prima qualità, cerniere tessuti ecc. Consigliatissimo. Spedizione e imaballaggio ottimi.