Customer Service

If you have a question about the products, orders, other matters or just want to say hello, please contact us! We are happy to help. Please find below the ways you can reach us. Using one of these contact methods is enough to get your message through, whichever works for you the best.

If you need to modify or cancel your order before it's shipped, please submit your request on the Order Details page. Answers to frequently asked questions, see here.

  • Email
  • Telephone
  • +358 40 652 5922
  • Mon-Fri 10-16 EET

Send a message

Frequently Asked Questions

Do you have a physical store?
We don't have a physical store, only online order with delivery is possible.
Do you offer VAT removal for EU companies?
Yes. If you are buying for the company with VAT ID in EU, please follow these instructions.
How can I modify or cancel my order?
If your order hasn't shipped yet, we might be able to modify your order. Please send your request on the order details page.
How can I return products?
You can start the return process here.

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Company details:

  • Mukama Oy
  • Malminkatu 22 B 33
  • 00100 HELSINKI
  • Finland

VAT: FI25437209