Falls du Fragen bzgl. unserer Produkte, deiner Bestellungen oder etwas anderes hast - oder du willst einfach hallo sagen, bitte! Wir helfen gerne.
Kundenservice nur auf Englisch 🇬🇧 und Finnisch 🇫🇮
E-Mail-Adresse
support@mukama.com
Telefon
+358 40 652 5922
Werktags 10-16 Uhr finnische Zeit
Messaging services
WhatsApp • Instagram • Messenger
Mukama AI Assistant (beta)
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We don't have a physical store, only online order with delivery is possible.
If your order hasn't shipped yet, we might be able to modify your order. Please contact us soon as possible and we'll do our best.
Please see the return policy and start the return process here.
We don't do exchanges per se, but you can do the exchange yourself by returning normally and placing the new order for the new product anytime.
You can submit a warranty claim here.
We are an authorized seller of each brand and the manufacturer's warranty applies in all products we sell. If the warranty information is not available on the product page, please reach out to our customer service.
We don't, but we might come up with something for students and first response personnel - in these cases please reach out to our customer service.
If an item is available for pre-order with an estimated shipping date, it means we have a confirmed incoming shipment for that item.
When you place a pre-order, payment is processed immediately. Your order will ship at once as soon as all pre-order items in your order have arrived.
You can always find the latest estimated shipping date on the product page. If the estimate is delayed by more than one week, we will keep customers updated.