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Good selection of products, multiple shipping options, overall great experience!
Ordered a twelve pack of Altoids because I can't buy them locally. They came within the time stated and well packed. No complaints with the delivery and the price was reasonable.
Fast shipping, excellent products and unique store! Tank you Mukama! Keep it up!
Good range of interesting products. Reasonable prices and quick, tracked delivery.
Excellent wallet with no wasted space and comfortable to carry - best wallet ever.
Hey! The site info was extrasufficient and the delivery had several option and was very prompt!
Excellent quality and very useful with the 3 cards pocket inside . Fast delivery! Beautiful design !
Easy, pleasant shopping experience!! Super fast shipping! Thank you!!!
good quality and excellent service
A little problem with delivery due to Covid but all sorted by customer service who got it all sorted quickly.
thank you for ; best price tax free option quick customer support
fast shipping, i m very glad ! thank u
I really like your product and perfect quality.
Mukama combines a sleek online presence, a great selection of brands, and a hassle-free order process. While I cannot attest to the quality of their customer service, the bag I preordered shipped earlier than expected and arrived well packaged within a couple of days. I will definitely consider ordering from Mukama in the future.
I ordered a Ekster Wallet and trackercard but changed my mind about the color. The one I bought was on sale so the color I changed to was more expensinve. They answered my questions very quick and sent me a invoice in the mail for difference. I payed it and they shipped it the same day. Unfortunately something went wrong in the packing so only the trackercard arrived and not the wallet. I wrote to the support and they answered directly and gave me some different choices how to go forward. I changed the color once again to a brown wich they didn´t have in stock at the moment. Two days later it was sent with DHL after it had arrived in stock and arrived in Sweden the day after that. So I am very happy and have bought more things from this serviceminded company and will be buying even more in the future. And I really love the wallet also :)
Little and effective opener , nice minimalist design .First purchase , but not the last . Fast delivery , thank you !
This was the first time I used Mukuma.. How suprised was I..good price, great delivery and kept informed at all times.. Well done Mukuma I will definitely be buying from you again.. Thank you
My first purchase at Mukama and everything went well. I had couples of questions during the process and always got a fast feedback. I'll definitely buy again. Thanks !
It was my first purchase at Mukama. Very fast delivery and the aricles arrived as described. Absolutely recommend.
The best little bag for my thins , like I always wanted, and now I found those !! Really happy and with a fast shipping to my address. Well donne !! MUKAMA!!
One of the best shops for EDC!!! Really amazing people there! All came as expected!
Am really happy with my purchase of “Contour Wallet”, it looks very nice, handy, and, carry all my cards and currency notes that I usually use, and not to miss to say it is really allegiant as well. Also, I had “Link Lanyard” that carry most of my EDC keychain items, with nice look leather that give to it. Also, for the Pocket Notepad, and, P01 Notebooks, am really happy with the items, it’s really good quality and serve me a lot in my daily tasks.
First time I have used Mukama and everything was good. Notifications and delivery first class.
All my stuff I purchased from Mukama came on time and in perfect conditions.
I use Mukama for all my edc purchases and will continue to do so fast reliable company quality genuine merchandise
Great selection of products from brands that aren't that easy to find here in UK. Not the cheapest option, but the service and selection more than makes up for it. Not to mention avoiding ridiculous import charges. Very happy with my experience and will definitely shop here again.
Je vous ai commande plusieurs produits et j ai toujours été très satisfait de vos services et de la livraison de vos produits
I got the Trove Cash Wrap Carbon Fiber and it is simply awesome. Just the size of a card but I have all my cards in it plus my notes. The easy access is such a great idea for the most use cards and I am simply loving everything about this wallet. Glad I found it on Mukama where it showed the clear details of the product with really great pictures. Delivery was also a breeze. Couldn’t ask for more. Thanks for the wonderful experience.
I had been looking for the Dango M1 Maverck wallet fro some time now and local stores here were selling it for a way more than retail prices, i came across the Mukama site which was one of the few who had the wallet available and at the lowest price and with delivery to UAE.. was a bit skeptical since i hadn't really heard of them before..but the response service and delivery was spot on. so much better than some of the local e stores here, received my wallet before the promised date. Good Job !
I got hold of my DUN Wallets. So thin and light. Bills and cards fit so well. The customer service is 100% responsive.
I found a bag that i loved with the lowest prize. The order got delayed because of the pandemic but the customer service have been concerned and answer quickly.
the Sbiner works great the black stainless steel version is the best delivery was slow though
Bei prodotti, spedizione tracciabile, ottimo
Molto carino, pratico, ben fatto
Nice things, good service, fast shipping, that´s what I like.
Perfect size and weight. Just right for jeans pocket
Both the Mucama service and the Trayvax product have been excellent!
good job !!!!
Fantastic service. Shipping was prompt and without delays. All details were as agreed. This is how all shops should perform. I'll be definitely coming back for future purchases.
Excellent product, great quality and perfect. As always trayvax perfect.
I chose Mukama due to the good reviews and I wasn't disappointed. Excellent service. Bag arrived within the time frame stated on the site. Product was as described and good quality. Highly recommend and will use again, as great choice of cool products
Great service from Mukama. Pen from Tactile Turn is good. Titanium, so strong and light. New design which feels a little lighter than their old model, possibly a little too light. The bolt has also changes from a 180 degree movement to a 90 degree movement, which is not quite as satisfying. Not as fun to play with in meetings :-) Only thing which stops 5 stars.
Excellent product.Very good service.Highly recommended.
A high quality product supplied quickly and efficiently. Who could ask for more ? Oh yeah, they are very friendly as well. I will be using them again
At first I was concerned about buying from a company outside of the uk but my concerns were soon put aside Mukama is the only place I will shop now I am so pleased I’ve just made my sixth purchase the customer service is the best I’ve ever experienced
Shipping was very fast considering it was Europe to Mexico. Overall mukama service is perfect. Product has amazing quality. Functional and awesome design
value for money. fast action and awesome customer service.
Mukama shipped out my product extremely quickly after purchasing, despite being in a lockdown. I opted for DHL Express delivery, making it take about 3 days from ship date to receive date, which is solid considering it's from Europe to Asia.
Bought a Klean Kanteen TKWide with some caps, got one wrong during my order and sent it back, everything went great and the customer service were really efficient and precise and the dates of refund. I can only recommand the website for all their products.
Dear Sir/Madam, I am sorry to say something must have gone wrong. I did n't receive a parcel yet, could you please find out what went wrong? Yours sincerely Aart
Just want to say how great the service I received from Mukama was nothing was too much trouble always replying to messages and even took the time to phone me personally cannot recommend the use of this company enough so pleased
Very good service...timely delivery. Pen is exactly what I wanted....good writer but most importantly can fit easily in a pants pocket
I ordered a waist strap for my 5.11 rush 24 rucksack. The package was apparently lost in post but it has been during Corona pandemic so I don't think it's the norm. They emailed me to check I received package and this is when I remembered I ordered something, they instantly fixed the situation and sent a new one recorded delivery and again checked I received. Great customer service, I would definitely trust this website for future buys. Thanks
Excellent product excellent price, great customer service
Very good service with fast delivery, the only regret was the package, very rudimentary, for the quality/price of the order, in this case was a birthday present, I had to do a new wrap.
Smooth and fast experience.
First one I bought from store in Italy. Second,ordered from Mukama. Very nice wallet for payment card, great quality
This is one of the best companies i have ordered from! Fast deliverys, excellent customer service and a really nice homepage and products!
Really nice wallet, but can be a bit tricky to use if you use your wallet regularly.
It was a pleasure buying from you. Not only the website is user friendly but the swift action to fastly deliver the goods was remarkable
Getting my order from abroad to London next day in such a difficult times is simply wonderful, thanks everyone at Mukama.
I placed an order from the US during early days of the pandemic, though I didn’t realize it until after the order was placed and paid. Delivery to the US was fast, and my purchase arrived in perfect shape and as described. I am very happy with Mukama and my wallet.
Vast amount of products especially for EDC. Fast delivery with expansive of delivery destinations available. Many store don't deliver to Indonesia, but i am glad Mukama do. This is my second purchase from him, both experiences are satisfying in terms of service and the product delivered.
I'm glad i avoided amazon this time round when ordering my bag cause it helped me discover this amazing store! Communication was clean and timely and the delivery was quick and smooth, really glad i ordered from Mukama and if they have any other products im looking to buy in the future, ill definitely order from here again!
This is the second secid wallet that I buy in Mukama and I am totally satisfied with the products as well as with Mukama's customer service. Going back to the website to look for a Navy Blue double wallet. Keep it up folks and thank you for your professionalism and the best looking and safest wallets in the market. For those thinking about buying a secid wallet, don't settle for a cheap imitation, get the real thing through Mukama.
This store is amazing. I live between Tokyo and Italy and the delivery were for both places quick and reliable. I even made some changes in the orders at the last minute, having second thoughts, after having already paid, but Mr Karlo's response was so quick and he could handle perfectly the problem to make me 100% satisfied!... I'll buy more from Mukama!...
Great delivery services, great product. Couldn't recommend this website more!
Everything is perfect ! The delivery was really fast !!
Best customer service and quick replies to all queries. Thank you Mukama Team. You guys are amazing
Fantastic service! Easy to communicate whit them! Excellent customer service, quick to answer every question! I am really happy with the products and services! I'll sure to buy more and more stuff from Mukama!! P.S.: Last but not least, their selection of products is amazing!!!
Very satisfied with the product, great service as well
Excellent service, was in doubt at first, but was amazed at how fast the delivery process is. Definitely will purchase here again.
Items delivered quickly and in perfect condition. Very satisfied!!
Ordering was easy, customer support was great and shipping was very fast.
Excellent service, ordering was swift and painless. Orders are easy to track, and delivery was really fast, only four days, considering I live in Singapore and it was over the New Year's week.
Great customer service and truly genuine products as advertised making Mukama my first choice. Special shout out to Karlo for his exceptional service and understanding. If you are looking for genuine good quality products with express delivery and service, look nowhere else.
Purchased an umbrella from the UK. Super helpful sales line, delivered really quickly, sadly had to return it, returns process and refund super efficient. Emails were human not robotic, real people at the other end. Well done Mukama you are fantastic!
Excelent service and quick delivery. Well done.
Service was excellent, quick and great communication.
Just excellent, all questions were immediately answered. Delivery to St Pete fast and easy. Made an order in black Friday and my bag was out of stock for a while, so I was every time noticed via email so no worries. Thanks!
great service. quick response. love the whatsapp communication
The customer service is outstanding. All the products fab. The courier service to UK is astounding. Despite the famous drawbacks of DHL Mukama has them tamed. Finland to Dartmoor in two days!
Excellent products( I'd recommend again and again) and delivery is probably the best I've had in my history of online shopping :-)
The wallet arrived on time, very nice leather wallet. I recommend the wallet and the webshop!
Items delivered quickly and in perfect condition. Very satisfied!!
Amazingly quick delivery! Very satisfied.
Ottimo negozio online, ottima comunicazione, ottimi prodotti e marchi, ottimo servizio.
Haciendo un breve resumen. ++++Perfecto ++++ Volveré a comprar por aquí...
I've purchased from this store twice and Mukama never fails me, even though my second purchase got a little bit of hiccup, which they responsibly resolved afterwards. Mukama should be your go-to place when it comes to EDC items. The only shortfall is some items go out of stock quite often, so you'd better be hurry.
Great products, the best I've ever seen, and a fast and efficient delivery service.
One of the best online stores I have ever purchased from. Excellent service, very fast delivery, high quality products , great packing, what more could a customer ask for? keep up the good work!
The purchasing process was smooth and delivery was quick and efficient, even though the product travelled half way around the world. Couldn’t ask for me. Happy with the quality of the item too.
Excellent service! Fast delivery!
I've never heard of Makuma before and it was my first time to do shopping at the website, so I was a little anxious about its authenticity and trustworthiness. But my anxiety proved totally unfounded. The website interface is clean, intuitive and straightforward, the order was processed super quickly, and I received the item much earlier than expected. I will definitely do shopping at Makuma again in the near future.
Great service and attentive to detail. Thank you for your efforts!
I would say that delivery is fast that’s why i’m happy with the service. Also, the price in Mukama is lower than our local authorized seller. I’m really happy with my purchase.
An ingenious shop. All important EDC/gear/design articles can be found here. I order from Germany, because there is not a single so well sorted comparable shop here. Mukama always has the latest design articles from all over the world first in the shop! Besides, the customer service is the best I know. You get personal messages, where you notice that the team is worried and helps you uncomplicated if you have questions or want to exchange something. Besides, the guys are really fast. Everything is always processed very quickly. The prices are also cool and mostly lower than in the shops here in Germany. I don't write any other shop reviews, but this shop had to be rated positively by me! Unlimited to recommend. Full five stars ★★★★★ And I wish the guys much success and hopefully there will be the shop for a long time!
The team executing this was quick, responsive and proactive. Even though the item was out of stock upon the point of order, and I was expecting to wait for that, the turnaround time was well beyond my expectation. The entire shipment process was also updated to me promptly and progressively. Received my item in excellent condition. Loving my purchase, great product & well built. Great product + fantastic service delivery = Excellent customer experience!
Fast, efficient and great customer service at a great price. Well done.