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I simply love how Mukama works: nice informative web, quick send, perfect support. For us in EU the best shop for many non-EU (US) brands as there is no customs and all this. Thanks!
I was so grateful to see that Mukama was the only retailer that carried the bag I wanted (the Able Carry Max). They have great reviews for a reason! In addition to their stellar service, they update their inventory counts regularly, which let me know how few bags they had in stock (and let me buy quickly, before it sold out!). Checkout was safe and secure, shipment was fast and flawless. Highly recommended.
When comes the time to choose (another one) a flashlight for your EDC, you have to ask to yourself what are your needs. This one is particularly great for multiple reasons. Size, power, material and her look ! Don’t stay focused on her size, the power is perfect for « normal » use. The website is great and the choice really fits my needs.
Awesome pen, oozes quality, the stonewash goes beutifully with my Chris Reeve knives, thank you Mukama
Many choices! Brands that you can't find easy in Europe! Glad that i found Mukama.com! Nice site, fast delivery, great products! I will buy again...
Great website, with a lot of choice. I wanted an Alpaka bag, which is difficult to find in Europe (Belgium to be precise) I found it here, with an attractive price. Everything was perfect: the bag itself of course, but the ordering procedure, the payment, the tracking, the communication and the very short delivery delay. First but not last purchase on your website.
Great bag indeed! I use the DEX45 for my every day swim training to the local pool used in duffel mode (over-engineered just for this activity of course) and it is my companion for the week-end trips where I often use the train; so the possibility to reverse it to a backpack is great. It’s a 45L but during winter weekends I wear heavier stuff (plus tablet, PC, cables), so 2-3 days could be the limit at least for me. In summer time it could easily be a 5-6 days bag, depending on specific habits. PROs: - The Cordura 66 exterior looks very resistant to time and abrasion. The bag is of course a bit stiff. - Back straps are really comfortable but better to use the hip belt (optional) if you fill the bag up to its capacity. - Good number of pockets for my organization. I also added the optional Dopp Kit and the V-buckle straps (orange color is great) that help to hang stuff easily. - I love the anti-theft lock system of the zippers; it is a superb method. CONs: - The Cordura exterior picks-up easily dust and hair. No really recommended if you live with cats and dogs at home. It is anyway easy to clean up. - Weight: it is not a light bag but you should expect this due to modular configuration you can obtain and the thick exterior cordura nylon. - The snap hooks to attach-detach the backpack straps are really hard to fix to the proper holes. Hope this will improve with the time; they might become looser by using them (hopefully). - The anti-theft lock system is missing in the most important zipper: the PC storage. I can’t understand why the producer did not apply it to this zipper.
Ordered from Mukama a number of times now. Nice easy website to use, ordering is simple and effective. Item arrived well packaged and as described. I just wish there were more affordable or better shipping options. GLS always seems to take a good while and then DHL although better shipping I find is quite expensive.
I have to ask severral times for a refund and nothing happens. That‘s not a good way to handle customers.
Odlicna usluga,odlicna dostava,odlicni proizvodi,sve pohvale jos jednom
This is the 3rd time I order from this website; Great service, fast deliveries and above all awesome and unique products!
I’ve had so pleasant experience of making purchases on your website. Very fast delivery via Dhl — is so comfortable. And your representative (Karlo) helped me with my orders, answered to all of my questions and even helped me to make change in my current pre-order. Therefore I’m sure that buying on Mukama is a 100% positive shopping experience.
Awesome website, with things that you want to buy and buy and buy eheheheh. I will buy more, that’s fore sure!
Excellent service delivery to UK within 48 hours, better than most UK stores. Well done.
Hi I just wanted to congratulate you on the absolute best customer service I have ever came across. As a customer service provider myself you are by far the best that I have come across, fast, reliable and most of all human. Solution focused and customer oriented. I wanted to write to you before and just didn't had the chance to do so. Keep doing what you're doing
Zelim da pohvalim vas servis jos jednom i usluge koje pruzate,profesionalno ponasanje prema kupcu od samog odabira proizvoda pa preko narucivanja i same dostave koja je jako brza,samo tako nastavite.
I had a problem with the package, but the assistance fixed it in less than three days by sending me the missing part, excellent site and even better assistance, I will use this site again and often
Savrsen servis,profesionalci,proizvode koje nude su detaljno opisani,dostava je jako brza,veliki izbor prije svega kvalitetnih i brendiranih proizvoda, sve pohvale za MUKAMA.
I had a great experience ordering the X-Pac® VX21 Black. The item came quickly. This is the only shop in EU that has the ALPAKA items. Will come back and order some more :D
…And had no problems at all! Perfect service. 10/10 I ordered an Alpaka Go Sling Mini in green but minutes after ordering I got a notification that the black Go Sling Mini x-pac version was back in stock. I contacted the sales team and they changed my order immediately. I was already afraid that I had to cancel and reorder but the sales team made it very easy. My order was shipped the same day and delivered the next day before 12pm! (DHL express). THANK YOU Mukama! This has been my third purchase but every time it was an easy and very pleasant experience. It goes without saying that all my purchases were very well packaged. The good people at Mukama can pride themselves with this good service. I‘m recommending Mukama strongly to my friends.
I orderd a Alpaca mini wallet pouch. Very fast and great shipping. All good and very pleased with the product. Located in the Netherlands
This was my 6th order with Mukama and every single time the service has been amazing. the products just as advertised and packaged well for delivery. And best of all the delivery time is outstanding. I ordered on Monday evening, i had the products in hand Wednesday morning. Not to mention the Orbitkey nest i just ordered was cheaper here than Amazon or Orbitkeys own website. I 100% recommend Mukama.
Ordered a Code Of Bell Annex Liner™ Sacoche bag. After lengthy research for across the body bags, I found Mukama. There is no equivalent. The choice and range of high quality bags is the best on offer. The order was placed and delivered in two days via DHL. A very easy transaction and I have already recommended Mukama to several like minded bag enthusiasts.
Ordered the alpaka tech mini case, great selection of products overall and order went smoothly, even though i live in the UK so had to go through customs. Order arrived even earlier than the estimated day of arrival
Great shop, great Alpaka products All good things to say about them
My go to store for edc and backpacks. The best prices and a great selection. Highly recomend.
Ordering from mukama is a great experience. They ship with DHL and it arrives 1 or 2 days later. If you wanna order to belgium dont be afraid. its duty free and easy.
Great seller. Very fast shipping. Thanks
Fast and professional as always. Many thanks!
Placed an order of a wallet from Misc. & Good and received an empty envelope. I reached out to customer service and the following day they sent me another one via DHL. That’s an amazing experience!
Great site and quality products. A perfect match.
Great overall expirience, fast shipping woth tracking included.
Good and friendly service. Ideal did not work, but they shipped my order with an invoice to pay.
I recently had the pleasure of shopping at MUKAMA, an online store that truly goes above and beyond when it comes to providing exceptional service and care for their customers. From start to finish, my shopping experience with MUKAMA was nothing short of remarkable. First and foremost, MUKAMA's customer service is outstanding. The support team was prompt, friendly, and extremely knowledgeable. They went out of their way to answer all of my inquiries and provided detailed information about their products. It was refreshing to interact with a team that genuinely cares about ensuring customer satisfaction. Overall, I highly recommend
Faster than Maverick, stealthier than Batman, stronger than James Bond (always with Daniel Craig) ..... I have no words to describe the quality of the shop !!!!! Absolutely the best !!!
Great site, good and fast communication and quality products. A perfect match.
I ordered among other things the Lochby pocket journal and by accident I wrote the wrong address, and they corrected it immediately. I just regret that I didn’t order the Lochby field journal at the same time, which I think I will do.
I ordered rare Japanese pocket knives from this site as a birthday gift for my son. The products arrived promptly and in good order.
I bought some Evergoods stuff from Mukama, the Civic Panel Loader 24v3, a CAP2L and some patches. Mukama has handed the order really fast and the service was outstanding. I will definitely order here again.
The flashlight came in good time and packaged very nicely Reylight could well be one of my favourite flashlights for now I have to collect the various different metals and finishes Thanks for the great service and communication via WhatsApp BR Chris Finland
I was looking for a specific product and I came across the Mukama site by chance. I found what I was looking for at attractive price and I placed an order, which was processed almost immediately and was delivered to Bulgaria in less than 1 day! The customer service was great and responded quickly and properly to a query I had. I am very satisfied with the purchase and the overall experience!
I bought Backpack N°0.0 from Heize Project. There was problem with strops on the backpack, not with backpack it self. When I contact Mukama about it, over WhatsApp I got answer and solution inside 15 min. That is really special. Now only I can do is :) to support Mukama and recommend them. This is our niche market where standards are so high that many will have to wait for decade as customers to experience same. 5 stars.
The oder and delivery process was very fast. I did not have to be in touch with the customer service so I cannot judge this. Overall, my experience was very positive.
The staff are absolutely great - fast shipping, fast response to questions. I'm very happy to order from Mukama whenever I can.
I was looking for a specific bag and Mukama was one of the few sellers with stock relatively nearby. I never heard about this shop before but reviews looked promising. I can confirm the experience has been great. I really appreciate the excellent (automated) communication regarding orders. I ordered a product that was out of stock. Aside from the order confirmation I received a specific ‘out of stock’ email clearly describing the following steps. I made a change to my order which was confirmed by a brief email from the team which was awesome. And when I asked a question via the contact form the response was really rapid! Your mileage may vary but I’m very happy with the service. Can recommend this store!
Delivered on time with parcel tracking ..the product was one hundred percent and I would use the company again
Five stars for Mukama. Great selection of products, design and information on the website, professionalism in the process, and friendly attention. An online business model to others.
The great and often the only store where you can buy things from overseas in Europe. I would order again anytime.
Very nice store with lots of nice stuff to dream about.
Up until now, I have placed two orders and both came very fast. I am pleased with their speedy shipping, product packaging and service. MUKAMA and DHL delivers at its best! Products are of great quality as well. I will be ordering more items in the future for sure. Thank you MUKAMA.
Mukama was the only place in Europe where you could buy this watch strap. I really wanted it for my Apple Watch Ultra because it looks absolutely fabulous with it. Unfortunately, the only option was to order from the US with expensive shipping. I was very happy that I finally discovered this Mukama store and was able to order the item. The order went smoothly and the goods were delivered in a few days.
Really Great service and very quick dispatch. Very happy with service and product. Love my Reylight.
such a huge selection of everything you could want. i do recommend going for the express dhl delivery it arrives really quickly
Seriousness, promptness, professionalism. Here are some words that can describe your company. I always open the Mukama website with a lot of curiosity for what's new or for products that are back in stock. Congratulations, you know how to create addiction!
Placed two separate orders with Mukama and their service was outstanding. Regardless of the short delivery option selected, Mukama's service is super fast. Subject to the time I placed the orders, the packages were handed to the courier company for shipment the same day. Major pro when it comes to online purchases.
Very satisfied with this notebook cover: waterproof, robust. Thanks to its hard (but not heavy) structure, you can jot notes even on your knees if needed. I use it with 2 William Hannah pocket notebooks which are 90mm (3.5") x 140mm (5.5") and 3 fountain pens stuck outside on the front cover.
Ordered a knife maintenance kit (mostly because I wanted a KPL) and the price was highly competitive within the European zone. Although it took me two weeks to get a hold of the parcel, it's understandable as Finland is a long way from the Iberian Peninsula. Fantastic store, a really well-designed website and an amazing purchasing experience.
Placed my first order with Mukama on a lazy Sunday afternoon, and two days later I was holding the package in my hands. The equation is simple: Light speed customer service + fast shipping x excellent products = Great customer experience
My recent experience with Mukama is very positive. I had to claim the product unfortunately but customer support was absolutely amazing with prompt response and reactions. Also delivery was super fast. I can only recommend this e-shop. You are doing very good job and thank you for that.
Placed a few orders with this store and everything went smooth every time. Fast shipping, decent packaging, good products (some of which are very hard to get from anywhere else in EU), polite conversations and a good experience over all every time. Thank you, Mukama! P.S. If you can get some Sebenza's in stock, I think I'll have one!
I don't know what else to say than as a customer of Mukama I've never had a bad experience. It's become one of the more trusted sites for me to order from. Shipping is fast and reliable. Products arrive in perfect condition and I do appriciate the fact that you can choose to have the smaller packages fit your mailbox if wanted (perhaps without original packaging etc to save space).
An excellent service, easy to contact and quick reply. Very nice selection of premium products.
I have shopped a few times on Mukama - each time has been a great experience. Very nice products and super fast shipping with great updates. Will come back for sure!!!
Ordered a Alpaka Bravo Sling Max X-Pac VX 42 on xmas day and arrived on the 28th, Super fast shipping to the UK especially over the xmas season,Thank You.
Purchased the Alpaka Zip Pro Pouch and after only 4 hours the stitching has completely come away from the rear pockets. Such poor quality for a small pouch that cost £41.00 before shipping.
I bought an Alpha Sling v2. and magnetic stabilizer strap. I ordered them seperately. Because of I ordered seperately I there were 2 different shipment cost. I requested to combine shipment together and refund for shipment cost of one of them. The customer service very interested and they managed my request very well. I received my bag in 3 days. This is excellent time because I odered bag from Turkey. Also the bag is absolutely great. Quality,shape, and functionality is as described in product page. So, great product and great service. Thank's Mukama.
This is my first time shopping from Mukama. It was an excellent experience for me. They shipped the item I bought quickly and delivered it to me. I also enjoy using the Bolt ction pen. Thanks a lot for this experience.
Diverse selection of quality products! I created an account, contacted customer support with a question and got it resolved in a matter of minutes. Overseas products on great prices.
I'm a big fan of some of the EDC products coming out of the USA, but the import tax and shipping some charge makes it tricky to order... Mukama is great for this! I'm now able to order products from my favourite US brands (like Evergoods) from a company based in Europe and save a fortune on import costs. Really a no brainer
I’m glad you exist an deliver these great products with an excellent service across Europe. I bought various product, never had any issue, delivery always on time.
I ordered some products lately and to be honest it has been an excellent experience, the service has been very fast and secure and as customer there is nothing I want more.
I bought a code of bell sling from the store, and nothing could have been more on point: the product, the package, the delivery, everything. They also answered me a few questions before the purchase on their Instagram page, so be able to have a proper answer from a human being on some concerns you could have is a huge plus. Absolutely nothing to complain.
Very good selection of quality items. There are brands which are very hard to find out of their sites. Overall service at the shop and delivery is perfect. Happy to have found Mukama. Will come back for shure.
Very fast delivery. Low price postage. You can get stuff from owerseas at a reasonable price. I will certainy buy here again.
Couldn't be happier, the selection and order process was fast and easy. My purchase was processed and shipped the same day, delivered the day after (using the DHL option). Will surely buy here again.
I was looking for a good EDC web shop inside EU, and I am very happy that I found Mukama. If you are ordering from a country other than Finland, or Germany, I believe you must use express DHL shipping. Not much difference in price, and you probably won't get trouble with delivery. I love Mukama, I will come back, and shop from here regularly! Thanks so much guys, you made me very happy before Christmas!
a disaster the whole process. I have not received the package yet and the customer service does not even answer me after 4 emails, 3 WhatsApp, I still have no answers
The best online store. Fast shipping,great customer service. And all of the best items for edc.
Awesome shop! Delivery incredibly fast, package arrived the next day by DHL Express. Faster than most national shipments. Good products!
Product came with no delays and arrived in perfect condition. The additional tribrasive rods and strop rod took my blades to the next level sharpness, resulting in polished edges and hair shaving sharpness. Overall I’m a happy customer and I’ll certainly be coming back to look for kits to dress up my blades from Mukama!!
I bought a few weeks ago and this backpack is amazing. Also I have a great customer service experience from mukama team. They quickly answered my questions and solved problems. Thanks a lot!
Everything i ordered came same as advertised, which is something i can't say was the case with 99% of other places i used to buy online before, and as good as that might sound the custimer service was even better than that, any complications that happened so far i could see through the conversation with the customer service that they were really trying everything to fix it, definitely will be buying from MUKAMA in the future.
Very good products spotvon
I bought few weeks ago Rovyvon Aurora A28. But my country post office lost the package. So i wrote to customer service. Took few days and Mukama sent me new one. Im so happy about that, everything went well and i will buy here again :)
Very friendly, quick and adequate support! Great products too.
The website is very well designed and accessible. Not a huge selection, but all products listed are very finely curated and of the highest quality. Fast shipping and delivery. Very responsive customer service.
Worldstore for the storeworld
Great precious product available nowhere else, fast shipping to France ! Perfect !
All kinds of cool gear in one shop that are not available (for a decent price) anywhere else in the EU. The website contains plenty of information, ordering is fast and easy, shipping prices are very reasonable, and items ship fast too. And the customer service seems very pro active and friendly. Highly recommended shop, love shopping here.
What a nice, interesting shop. Original, appealing products. I ordered notebooks, they arrived packaged very well. The service is of the pro-active kind, wonderful. They respond very fast.
Its on of a kind, that you can buy exclusive and limited products that are available only overseas. The shopping - ordering - handling - deliver - customers services are great and fast. Most important, you have the opportunity to make changes on your order before it is send. Lastly the products are handled and packed with care . Friendly and kind experience.
The best and often only shop where you can buy bags from overseas in Europe. I would order again at any time.
Has a few years since I follow Black Ember, and suddenly I find it is possible to buy in Europe. What to say, easy, quickly and very happy! Mukama highly recommended
I was searching for EDC stuff on a European store for a long time. I found Mukama by luck and felt really nice that I could get EVERYTHING I needed in a nice easy to navigate store. It has a good variety of the EDC stuff we see on YOUTUBE and are usually from US companies , thus hard to get in Europe.
Awesome selection of high quality products from all over the world, fast shipping to germany and great customer service. Mukama is my go-to online shop for all things edc. Will definitely recommend this shop!
Great webshop, nice design and cool stuff. They selling quality and stylish items which I like. Prices are ok, maybe slightly higher then average, relatively cheap delivery to Sweden. In general I'm very happy and honestly recommend.
First time purchase and I declare myself satisfied (fast dispatching, good packaging, fast and tracked delivery). The bad thing is that Mukama carries so many items I need/want, that I find myself in a little bit of trouble now. Just kidding, obviously, but I really want a few other items I can only find here (wallet, backpack, pen, few EDC items etc.). I love the fact that you can see live the number of pieces an item has left in stock. I will definitely come back. Thank you!
I purchased the wallet from the store and shipped it to Thailand. The staff did provide a good customer service, fast and professional. This is beyond the expectation of service level.
Everything went exactly as you would expect. The information provided on the website about shipping was accurate. The shipped my order the same day and it arrived the next in the Netherlands, fantastic! Great selection of bags and on of the very few to offer Black Ember in Europe. Very happy to have found them so I didn't have to bother with transatlantic shipping, import tarifs and taxes. Nice and comfortable from with the European Union.
Great and fast customer service! Even I was a bit suspitious due to new eShop which I did not know, I must admit that this eShop is trustworthy and you get what you order, fast.