Testimonials
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Testimonials
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Mukama – my go to shop for EDC
I simply love how Mukama works: nice informative web, quick send, perfect support. For us in EU the best shop for many non-EU (US) brands as there is no customs and all this. Thanks!
- Tomáš
- Verified customer
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Brno, Czech Republic
- 27.11.2023
Five Stars
I was so grateful to see that Mukama was the only retailer that carried the bag I wanted (the Able Carry Max). They have great reviews for a reason! In addition to their stellar service, they update their inventory counts regularly, which let me know how few bags they had in stock (and let me buy quickly, before it sold out!). Checkout was safe and secure, shipment was fast and flawless. Highly recommended.
- CR
- Verified customer
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Konstanz, Germany
- 27.11.2023
Perfect EDC flashlight
When comes the time to choose (another one) a flashlight for your EDC, you have to ask to yourself what are your needs. This one is particularly great for multiple reasons. Size, power, material and her look ! Don’t stay focused on her size, the power is perfect for « normal » use. The website is great and the choice really fits my needs.
- Jean-Marc B
- Verified customer
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Hochstatt , France
- 27.11.2023
Tactile Turn
Awesome pen, oozes quality, the stonewash goes beutifully with my Chris Reeve knives, thank you Mukama
- Jamie
- Verified customer
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Middlesbrough, United Kingdom
- 27.11.2023
Excellent!
Many choices! Brands that you can't find easy in Europe! Glad that i found Mukama.com! Nice site, fast delivery, great products! I will buy again...
- Evangelos
- Verified customer
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CHANIA, Greece
- 22.11.2023
Five stars!
Great website, with a lot of choice. I wanted an Alpaka bag, which is difficult to find in Europe (Belgium to be precise) I found it here, with an attractive price. Everything was perfect: the bag itself of course, but the ordering procedure, the payment, the tracking, the communication and the very short delivery delay. First but not last purchase on your website.
- Michel Hars
- Verified customer
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Bossière, Belgium
- 14.11.2023
Black Ember DEX 45
Great bag indeed! I use the DEX45 for my every day swim training to the local pool used in duffel mode (over-engineered just for this activity of course) and it is my companion for the week-end trips where I often use the train; so the possibility to reverse it to a backpack is great. It’s a 45L but during winter weekends I wear heavier stuff (plus tablet, PC, cables), so 2-3 days could be the limit at least for me. In summer time it could easily be a 5-6 days bag, depending on specific habits. PROs: - The Cordura 66 exterior looks very resistant to time and abrasion. The bag is of course a bit stiff. - Back straps are really comfortable but better to use the hip belt (optional) if you fill the bag up to its capacity. - Good number of pockets for my organization. I also added the optional Dopp Kit and the V-buckle straps (orange color is great) that help to hang stuff easily. - I love the anti-theft lock system of the zippers; it is a superb method. CONs: - The Cordura exterior picks-up easily dust and hair. No really recommended if you live with cats and dogs at home. It is anyway easy to clean up. - Weight: it is not a light bag but you should expect this due to modular configuration you can obtain and the thick exterior cordura nylon. - The snap hooks to attach-detach the backpack straps are really hard to fix to the proper holes. Hope this will improve with the time; they might become looser by using them (hopefully). - The anti-theft lock system is missing in the most important zipper: the PC storage. I can’t understand why the producer did not apply it to this zipper.
- Massimiliano
- Verified customer
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Vedano Olona, Italy
- 12.11.2023
Overall great website, easy ordering just wish there were better shipping options
Ordered from Mukama a number of times now. Nice easy website to use, ordering is simple and effective. Item arrived well packaged and as described. I just wish there were more affordable or better shipping options. GLS always seems to take a good while and then DHL although better shipping I find is quite expensive.
- Andrew Moores
- Verified customer
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Dudley, United Kingdom
- 30.10.2023
refunds take a long time
I have to ask severral times for a refund and nothing happens. That‘s not a good way to handle customers.
- TomStade
- Verified customer
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Nittel, Germany
- 25.10.2023
Odlicna usluga
Odlicna usluga,odlicna dostava,odlicni proizvodi,sve pohvale jos jednom
- Lazar
- 10.10.2023
Awesome EDC products and more!
This is the 3rd time I order from this website; Great service, fast deliveries and above all awesome and unique products!
- Bill N.
- Verified customer
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Thessaloniki, Greece
- 10.10.2023
Thank you!
I’ve had so pleasant experience of making purchases on your website. Very fast delivery via Dhl — is so comfortable. And your representative (Karlo) helped me with my orders, answered to all of my questions and even helped me to make change in my current pre-order. Therefore I’m sure that buying on Mukama is a 100% positive shopping experience.
- V.
- Verified customer
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Kyiv, Ukraine
- 04.10.2023
It’s a everyday need
Awesome website, with things that you want to buy and buy and buy eheheheh. I will buy more, that’s fore sure!
- Carlos A. da Silva Gomes
- Verified customer
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Maia, Portugal
- 26.09.2023
Lochby Field Journal
Excellent service delivery to UK within 48 hours, better than most UK stores. Well done.
- John Booth
- Verified customer
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Solihull, United Kingdom
- 24.09.2023
Best customer service
Hi I just wanted to congratulate you on the absolute best customer service I have ever came across. As a customer service provider myself you are by far the best that I have come across, fast, reliable and most of all human. Solution focused and customer oriented. I wanted to write to you before and just didn't had the chance to do so. Keep doing what you're doing
- Ana
- Verified customer
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SERRIS, France
- 21.09.2023
Savrsen servis
Zelim da pohvalim vas servis jos jednom i usluge koje pruzate,profesionalno ponasanje prema kupcu od samog odabira proizvoda pa preko narucivanja i same dostave koja je jako brza,samo tako nastavite.
- Lazar
- 18.09.2023
Perfect
I had a problem with the package, but the assistance fixed it in less than three days by sending me the missing part, excellent site and even better assistance, I will use this site again and often
- Alessio Attardi
- Verified customer
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Motta di Costigliole , Italy
- 02.09.2023
Naruceni proizvodi
Savrsen servis,profesionalci,proizvode koje nude su detaljno opisani,dostava je jako brza,veliki izbor prije svega kvalitetnih i brendiranih proizvoda, sve pohvale za MUKAMA.
- Lazar
- 31.08.2023
Finally found this shop!
I had a great experience ordering the X-Pac® VX21 Black. The item came quickly. This is the only shop in EU that has the ALPAKA items. Will come back and order some more :D
- Toni L.
- Verified customer
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Zagreb, Croatia
- 28.08.2023
Changed an item after ordering…
…And had no problems at all! Perfect service. 10/10 I ordered an Alpaka Go Sling Mini in green but minutes after ordering I got a notification that the black Go Sling Mini x-pac version was back in stock. I contacted the sales team and they changed my order immediately. I was already afraid that I had to cancel and reorder but the sales team made it very easy. My order was shipped the same day and delivered the next day before 12pm! (DHL express). THANK YOU Mukama! This has been my third purchase but every time it was an easy and very pleasant experience. It goes without saying that all my purchases were very well packaged. The good people at Mukama can pride themselves with this good service. I‘m recommending Mukama strongly to my friends.
- Dave O.
- Verified customer
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Dudelange, Luxemburg
- 25.08.2023
Great service
I orderd a Alpaca mini wallet pouch. Very fast and great shipping. All good and very pleased with the product. Located in the Netherlands
- Danny
- Verified customer
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Amstelveen, Netherlands
- 23.08.2023
Amazing and speedy service
This was my 6th order with Mukama and every single time the service has been amazing. the products just as advertised and packaged well for delivery. And best of all the delivery time is outstanding. I ordered on Monday evening, i had the products in hand Wednesday morning. Not to mention the Orbitkey nest i just ordered was cheaper here than Amazon or Orbitkeys own website. I 100% recommend Mukama.
- Robert Brookes
- Verified customer
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Tallinn, Estonia
- 23.08.2023
Outstanding service
Ordered a Code Of Bell Annex Liner™ Sacoche bag. After lengthy research for across the body bags, I found Mukama. There is no equivalent. The choice and range of high quality bags is the best on offer. The order was placed and delivered in two days via DHL. A very easy transaction and I have already recommended Mukama to several like minded bag enthusiasts.
- Mike Smith
- Verified customer
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Bristol, United Kingdom
- 21.08.2023
Nothing but good things to say
Ordered the alpaka tech mini case, great selection of products overall and order went smoothly, even though i live in the UK so had to go through customs. Order arrived even earlier than the estimated day of arrival
- Manolis
- Verified customer
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Barnsley , United Kingdom
- 02.08.2023
Alpaka Modular Sling
Great shop, great Alpaka products All good things to say about them
- Luís Martins
- 01.08.2023
Exellent experience as usual
My go to store for edc and backpacks. The best prices and a great selection. Highly recomend.
- Miran Paradiž
- Verified customer
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Portorož, Slovenia
- 31.07.2023
Good experience
Ordering from mukama is a great experience. They ship with DHL and it arrives 1 or 2 days later. If you wanna order to belgium dont be afraid. its duty free and easy.
- Arian
- 26.07.2023
Exellent product
Great seller. Very fast shipping. Thanks
- Igor
- Verified customer
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Or Akiva, Israel
- 24.07.2023
Excellent
Fast and professional as always. Many thanks!
- Vladan
- 22.07.2023
Awesome experience with Mukama
Placed an order of a wallet from Misc. & Good and received an empty envelope. I reached out to customer service and the following day they sent me another one via DHL. That’s an amazing experience!
- Riccardo
- Verified customer
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Villanova di Camposampiero, Italy
- 12.07.2023
Perfect
Great site and quality products. A perfect match.
- Mathieu
- Verified customer
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Limoges, France
- 03.07.2023
Great shopping expirience
Great overall expirience, fast shipping woth tracking included.
- Gjorgji
- Verified customer
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Iasi, Romania
- 26.06.2023
Good service!
Good and friendly service. Ideal did not work, but they shipped my order with an invoice to pay.
- Jaap
- 21.06.2023
Friendly Online Shop with Top-Notch Service and Caring Support
I recently had the pleasure of shopping at MUKAMA, an online store that truly goes above and beyond when it comes to providing exceptional service and care for their customers. From start to finish, my shopping experience with MUKAMA was nothing short of remarkable. First and foremost, MUKAMA's customer service is outstanding. The support team was prompt, friendly, and extremely knowledgeable. They went out of their way to answer all of my inquiries and provided detailed information about their products. It was refreshing to interact with a team that genuinely cares about ensuring customer satisfaction. Overall, I highly recommend
- GeorgeF
- Verified customer
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Ouranoupoli, Greece
- 20.06.2023
Absolutely the best
Faster than Maverick, stealthier than Batman, stronger than James Bond (always with Daniel Craig) ..... I have no words to describe the quality of the shop !!!!! Absolutely the best !!!
- Aggeliki Andrioti and Christos Doukas
- Verified customer
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ATHENS, Greece
- 15.06.2023
Flawless shopping experience
Great site, good and fast communication and quality products. A perfect match.
- Tom De Vleesschauwer
- Verified customer
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Gent, Belgium
- 07.06.2023
Very good service and a good product
I ordered among other things the Lochby pocket journal and by accident I wrote the wrong address, and they corrected it immediately. I just regret that I didn’t order the Lochby field journal at the same time, which I think I will do.
- Bodil
- Verified customer
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Lyngby, Denmark
- 05.06.2023
Excellent Service
I ordered rare Japanese pocket knives from this site as a birthday gift for my son. The products arrived promptly and in good order.
- Jan
- Verified customer
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Pershore, United Kingdom
- 22.05.2023
Evergoods delivery + service
I bought some Evergoods stuff from Mukama, the Civic Panel Loader 24v3, a CAP2L and some patches. Mukama has handed the order really fast and the service was outstanding. I will definitely order here again.
- Niklas
- Verified customer
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Neuss, Germany
- 19.05.2023
Reylight pineapple in brass
The flashlight came in good time and packaged very nicely Reylight could well be one of my favourite flashlights for now I have to collect the various different metals and finishes Thanks for the great service and communication via WhatsApp BR Chris Finland
- Forsh
- Verified customer
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Espoo, Finland
- 09.05.2023
Great service and products, super fast delivery!
I was looking for a specific product and I came across the Mukama site by chance. I found what I was looking for at attractive price and I placed an order, which was processed almost immediately and was delivered to Bulgaria in less than 1 day! The customer service was great and responded quickly and properly to a query I had. I am very satisfied with the purchase and the overall experience!
- Vladimir
- Verified customer
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Sofia, Bulgaria
- 05.05.2023
Fenix
I bought Backpack N°0.0 from Heize Project. There was problem with strops on the backpack, not with backpack it self. When I contact Mukama about it, over WhatsApp I got answer and solution inside 15 min. That is really special. Now only I can do is :) to support Mukama and recommend them. This is our niche market where standards are so high that many will have to wait for decade as customers to experience same. 5 stars.
- Vladimir Petrovic
- Verified customer
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Sofiemir, Norway
- 04.05.2023
can recommend
The oder and delivery process was very fast. I did not have to be in touch with the customer service so I cannot judge this. Overall, my experience was very positive.
- Blazej
- Verified customer
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Hamburg, Germany
- 25.04.2023
One of my favourite shops ever!
The staff are absolutely great - fast shipping, fast response to questions. I'm very happy to order from Mukama whenever I can.
- Andrei
- Verified customer
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La Salvetat Saint Gilles, France
- 23.04.2023
Glad I found this shop!
I was looking for a specific bag and Mukama was one of the few sellers with stock relatively nearby. I never heard about this shop before but reviews looked promising. I can confirm the experience has been great. I really appreciate the excellent (automated) communication regarding orders. I ordered a product that was out of stock. Aside from the order confirmation I received a specific ‘out of stock’ email clearly describing the following steps. I made a change to my order which was confirmed by a brief email from the team which was awesome. And when I asked a question via the contact form the response was really rapid! Your mileage may vary but I’m very happy with the service. Can recommend this store!
- GW Mensink
- Verified customer
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Epe, Netherlands
- 06.04.2023
Runoff waterproof phone case
Delivered on time with parcel tracking ..the product was one hundred percent and I would use the company again
- Jonathan
- Verified customer
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Dublin 12, Ireland
- 05.04.2023
Five stars to Mukama.
Five stars for Mukama. Great selection of products, design and information on the website, professionalism in the process, and friendly attention. An online business model to others.
- Adolfo
- Verified customer
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MADRID, Spain
- 03.04.2023
Great shop in Europe
The great and often the only store where you can buy things from overseas in Europe. I would order again anytime.
- Valdo
- Verified customer
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Slovensky Grob, Slovakia
- 03.04.2023
The best EDC store
Very nice store with lots of nice stuff to dream about.
- Mikkel Holmgren
- Verified customer
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Birkerød, Denmark
- 30.03.2023
MUKAMA - The Best Online Store Ever
Up until now, I have placed two orders and both came very fast. I am pleased with their speedy shipping, product packaging and service. MUKAMA and DHL delivers at its best! Products are of great quality as well. I will be ordering more items in the future for sure. Thank you MUKAMA.
- Nisar Rana
- 28.03.2023
Nomad Apple Watch Sport Band Ultra Orange
Mukama was the only place in Europe where you could buy this watch strap. I really wanted it for my Apple Watch Ultra because it looks absolutely fabulous with it. Unfortunately, the only option was to order from the US with expensive shipping. I was very happy that I finally discovered this Mukama store and was able to order the item. The order went smoothly and the goods were delivered in a few days.
- Petr Němeček
- Verified customer
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Zakolany, Czech Republic
- 28.03.2023
Reylight Pineapple Mini Brass torch
Really Great service and very quick dispatch. Very happy with service and product. Love my Reylight.
- Matt H
- Verified customer
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BRIGHTON, EAST SUSSEX, United Kingdom
- 13.03.2023
mukama is my go-to
such a huge selection of everything you could want. i do recommend going for the express dhl delivery it arrives really quickly
- Tom Daly
- Verified customer
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London , United Kingdom
- 03.03.2023
A company that we need!
Seriousness, promptness, professionalism. Here are some words that can describe your company. I always open the Mukama website with a lot of curiosity for what's new or for products that are back in stock. Congratulations, you know how to create addiction!
- Liviu Mirea
- Verified customer
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București, Romania
- 28.02.2023
Mukama Number 1
Placed two separate orders with Mukama and their service was outstanding. Regardless of the short delivery option selected, Mukama's service is super fast. Subject to the time I placed the orders, the packages were handed to the courier company for shipment the same day. Major pro when it comes to online purchases.
- Carlo
- Verified customer
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Muscat, Oman
- 27.02.2023
Lochby Pocket Journal
Very satisfied with this notebook cover: waterproof, robust. Thanks to its hard (but not heavy) structure, you can jot notes even on your knees if needed. I use it with 2 William Hannah pocket notebooks which are 90mm (3.5") x 140mm (5.5") and 3 fountain pens stuck outside on the front cover.
- Gerard
- Verified customer
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Verrières en Anjou , France
- 27.02.2023
UX is simply top-notch
Ordered a knife maintenance kit (mostly because I wanted a KPL) and the price was highly competitive within the European zone. Although it took me two weeks to get a hold of the parcel, it's understandable as Finland is a long way from the Iberian Peninsula. Fantastic store, a really well-designed website and an amazing purchasing experience.
- Luis
- Verified customer
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Porto, Portugal
- 23.02.2023
Mukama? Yes, please!
Placed my first order with Mukama on a lazy Sunday afternoon, and two days later I was holding the package in my hands. The equation is simple: Light speed customer service + fast shipping x excellent products = Great customer experience
- Andy, MUC
- Verified customer
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Garching bei München, Germany
- 21.02.2023
Very professional
My recent experience with Mukama is very positive. I had to claim the product unfortunately but customer support was absolutely amazing with prompt response and reactions. Also delivery was super fast. I can only recommend this e-shop. You are doing very good job and thank you for that.
- Radim
- Verified customer
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Petrovice U Karviné, Czech Republic
- 17.02.2023
Only good experiences
Placed a few orders with this store and everything went smooth every time. Fast shipping, decent packaging, good products (some of which are very hard to get from anywhere else in EU), polite conversations and a good experience over all every time. Thank you, Mukama! P.S. If you can get some Sebenza's in stock, I think I'll have one!
- Remus L.
- Verified customer
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Slatioara, Romania
- 14.02.2023
Trusted
I don't know what else to say than as a customer of Mukama I've never had a bad experience. It's become one of the more trusted sites for me to order from. Shipping is fast and reliable. Products arrive in perfect condition and I do appriciate the fact that you can choose to have the smaller packages fit your mailbox if wanted (perhaps without original packaging etc to save space).
- Oliver
- Verified customer
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Espoo, Finland
- 14.02.2023
My first buy at Mukama
An excellent service, easy to contact and quick reply. Very nice selection of premium products.
- Pieter Boucquet
- Verified customer
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Izegem, Belgium
- 08.02.2023
Fantastic site and service
I have shopped a few times on Mukama - each time has been a great experience. Very nice products and super fast shipping with great updates. Will come back for sure!!!
- Thomas (Denmark)
- Verified customer
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København Ø, Denmark
- 01.02.2023
Super Fast Shipping
Ordered a Alpaka Bravo Sling Max X-Pac VX 42 on xmas day and arrived on the 28th, Super fast shipping to the UK especially over the xmas season,Thank You.
- Patrick O'Donnell
- Verified customer
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Wakefield, United Kingdom
- 23.01.2023
Poor poor product
Purchased the Alpaka Zip Pro Pouch and after only 4 hours the stitching has completely come away from the rear pockets. Such poor quality for a small pouch that cost £41.00 before shipping.
- Callum Morris
- Verified customer
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Harlaston, United Kingdom
- 20.01.2023
Response from Mukama:
Sorry for the trouble! Let's sort it out, our customer service will be in touch.
Goot product. good service. Good customer support.
I bought an Alpha Sling v2. and magnetic stabilizer strap. I ordered them seperately. Because of I ordered seperately I there were 2 different shipment cost. I requested to combine shipment together and refund for shipment cost of one of them. The customer service very interested and they managed my request very well. I received my bag in 3 days. This is excellent time because I odered bag from Turkey. Also the bag is absolutely great. Quality,shape, and functionality is as described in product page. So, great product and great service. Thank's Mukama.
- Yalcin Senkir
- Verified customer
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ISTANBUL, Turkey
- 18.01.2023
Excellent Service
This is my first time shopping from Mukama. It was an excellent experience for me. They shipped the item I bought quickly and delivered it to me. I also enjoy using the Bolt ction pen. Thanks a lot for this experience.
- Hakan Gökbayrak
- Verified customer
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Kadıköy, Turkey
- 16.01.2023
Outstanding service and products
Diverse selection of quality products! I created an account, contacted customer support with a question and got it resolved in a matter of minutes. Overseas products on great prices.
- Dimitar
- Verified customer
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Ruse, Bulgaria
- 16.01.2023
Great way to access US products from Europe
I'm a big fan of some of the EDC products coming out of the USA, but the import tax and shipping some charge makes it tricky to order... Mukama is great for this! I'm now able to order products from my favourite US brands (like Evergoods) from a company based in Europe and save a fortune on import costs. Really a no brainer
- James
- Verified customer
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Barcelona, Spain
- 09.01.2023
Love Mukama
I’m glad you exist an deliver these great products with an excellent service across Europe. I bought various product, never had any issue, delivery always on time.
- Davide
- Verified customer
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Pietrasanta (LU), Italy
- 07.01.2023
Fast Service
I ordered some products lately and to be honest it has been an excellent experience, the service has been very fast and secure and as customer there is nothing I want more.
- Erlind
- Verified customer
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Tirana, Albania
- 04.01.2023
On point
I bought a code of bell sling from the store, and nothing could have been more on point: the product, the package, the delivery, everything. They also answered me a few questions before the purchase on their Instagram page, so be able to have a proper answer from a human being on some concerns you could have is a huge plus. Absolutely nothing to complain.
- Joseph
- Verified customer
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Ascoli Piceno, Italy
- 29.12.2022
Very nice Christmas surprise
Very good selection of quality items. There are brands which are very hard to find out of their sites. Overall service at the shop and delivery is perfect. Happy to have found Mukama. Will come back for shure.
- Mladen
- Verified customer
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Zagreb, Croatia
- 29.12.2022
Fast service
Very fast delivery. Low price postage. You can get stuff from owerseas at a reasonable price. I will certainy buy here again.
- Miran Paradiž
- Verified customer
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Portorož, Slovenia
- 26.12.2022
Fast Service
Couldn't be happier, the selection and order process was fast and easy. My purchase was processed and shipped the same day, delivered the day after (using the DHL option). Will surely buy here again.
- Victor S.
- Verified customer
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Vigo, Spain
- 23.12.2022
incredibly happy with my first order
I was looking for a good EDC web shop inside EU, and I am very happy that I found Mukama. If you are ordering from a country other than Finland, or Germany, I believe you must use express DHL shipping. Not much difference in price, and you probably won't get trouble with delivery. I love Mukama, I will come back, and shop from here regularly! Thanks so much guys, you made me very happy before Christmas!
- Baris Sehri
- 22.12.2022
A disaster
a disaster the whole process. I have not received the package yet and the customer service does not even answer me after 4 emails, 3 WhatsApp, I still have no answers
- Isidro carlos
- Verified customer
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Madrid, Spain
- 22.12.2022
We don't guarantee a reply over the weekends, but jumped on it on Monday!
Mukama
The best online store. Fast shipping,great customer service. And all of the best items for edc.
- Josef e
- Verified customer
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Tel Aviv, Israel
- 19.12.2022
Excellent shop and service
Awesome shop! Delivery incredibly fast, package arrived the next day by DHL Express. Faster than most national shipments. Good products!
- Simon
- Verified customer
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Kenn, Germany
- 14.12.2022
Work Sharp Precision Adjust Upgrade Kit
Product came with no delays and arrived in perfect condition. The additional tribrasive rods and strop rod took my blades to the next level sharpness, resulting in polished edges and hair shaving sharpness. Overall I’m a happy customer and I’ll certainly be coming back to look for kits to dress up my blades from Mukama!!
- Azlan Malek
- Verified customer
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Singapore, Singapore
- 12.12.2022
Great Product and good costumer service
I bought a few weeks ago and this backpack is amazing. Also I have a great customer service experience from mukama team. They quickly answered my questions and solved problems. Thanks a lot!
- Enes Ertas
- Verified customer
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ISTANBUL, Turkey
- 30.11.2022
Great products and even better costumer service
Everything i ordered came same as advertised, which is something i can't say was the case with 99% of other places i used to buy online before, and as good as that might sound the custimer service was even better than that, any complications that happened so far i could see through the conversation with the customer service that they were really trying everything to fix it, definitely will be buying from MUKAMA in the future.
- Ardit Qoqaj
- Verified customer
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Zagreb, Croatia
- 22.11.2022
Steve
Very good products spotvon
- Stephen sorrell
- Verified customer
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Southampton, United Kingdom
- 04.11.2022
Good customer service
I bought few weeks ago Rovyvon Aurora A28. But my country post office lost the package. So i wrote to customer service. Took few days and Mukama sent me new one. Im so happy about that, everything went well and i will buy here again :)
- Janx
- Verified customer
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Tartu, Estonia
- 03.11.2022
Great support
Very friendly, quick and adequate support! Great products too.
- Ward
- Verified customer
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Utrecht, Netherlands
- 10.10.2022
Reliable fast service
The website is very well designed and accessible. Not a huge selection, but all products listed are very finely curated and of the highest quality. Fast shipping and delivery. Very responsive customer service.
- Yaron
- Verified customer
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Ramat Gan, Israel
- 24.09.2022
Mukama
Worldstore for the storeworld
- EdSol
- Verified customer
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Capelle aan den ijssel, Netherlands
- 19.09.2022
Fast and Precious
Great precious product available nowhere else, fast shipping to France ! Perfect !
- Stephane A
- Verified customer
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Marseille, France
- 19.09.2022
fast shipping, great prices, cool unique products
All kinds of cool gear in one shop that are not available (for a decent price) anywhere else in the EU. The website contains plenty of information, ordering is fast and easy, shipping prices are very reasonable, and items ship fast too. And the customer service seems very pro active and friendly. Highly recommended shop, love shopping here.
- avs
- Verified customer
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Elst, Netherlands
- 14.09.2022
perfect service
What a nice, interesting shop. Original, appealing products. I ordered notebooks, they arrived packaged very well. The service is of the pro-active kind, wonderful. They respond very fast.
- RMJT
- Verified customer
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Amsterdam, Netherlands
- 14.09.2022
Unique shop in EU
Its on of a kind, that you can buy exclusive and limited products that are available only overseas. The shopping - ordering - handling - deliver - customers services are great and fast. Most important, you have the opportunity to make changes on your order before it is send. Lastly the products are handled and packed with care . Friendly and kind experience.
- George F
- Verified customer
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Ouranoupoli, Greece
- 13.09.2022
Best shop in Europe
The best and often only shop where you can buy bags from overseas in Europe. I would order again at any time.
- Michael Stiedl
- Verified customer
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Vienna, Austria
- 12.09.2022
The right place where to buy
Has a few years since I follow Black Ember, and suddenly I find it is possible to buy in Europe. What to say, easy, quickly and very happy! Mukama highly recommended
- Filipe Holstein
- Verified customer
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Quinta do Anjo, Portugal
- 06.09.2022
EDC Heaven
I was searching for EDC stuff on a European store for a long time. I found Mukama by luck and felt really nice that I could get EVERYTHING I needed in a nice easy to navigate store. It has a good variety of the EDC stuff we see on YOUTUBE and are usually from US companies , thus hard to get in Europe.
- Christos D.
- Verified customer
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PAGKRATI, Greece
- 05.09.2022
Awesome Store for high quality products
Awesome selection of high quality products from all over the world, fast shipping to germany and great customer service. Mukama is my go-to online shop for all things edc. Will definitely recommend this shop!
- Timon H.
- Verified customer
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Frankfurt am Main, Germany
- 25.08.2022
Like that style
Great webshop, nice design and cool stuff. They selling quality and stylish items which I like. Prices are ok, maybe slightly higher then average, relatively cheap delivery to Sweden. In general I'm very happy and honestly recommend.
- Lukasz
- Verified customer
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Höganäs , Sweden
- 25.08.2022
Great store
First time purchase and I declare myself satisfied (fast dispatching, good packaging, fast and tracked delivery). The bad thing is that Mukama carries so many items I need/want, that I find myself in a little bit of trouble now. Just kidding, obviously, but I really want a few other items I can only find here (wallet, backpack, pen, few EDC items etc.). I love the fact that you can see live the number of pieces an item has left in stock. I will definitely come back. Thank you!
- Remus L.
- Verified customer
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Slatioara, Romania
- 24.08.2022
Highly recommended the products from Mukama!
I purchased the wallet from the store and shipped it to Thailand. The staff did provide a good customer service, fast and professional. This is beyond the expectation of service level.
- Lee
- Verified customer
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Bangkok, Thailand
- 20.08.2022
Great service
Everything went exactly as you would expect. The information provided on the website about shipping was accurate. The shipped my order the same day and it arrived the next in the Netherlands, fantastic! Great selection of bags and on of the very few to offer Black Ember in Europe. Very happy to have found them so I didn't have to bother with transatlantic shipping, import tarifs and taxes. Nice and comfortable from with the European Union.
- Dick Jansen
- Verified customer
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Eindhoven, Netherlands
- 17.08.2022
Trustworthy eShop
Great and fast customer service! Even I was a bit suspitious due to new eShop which I did not know, I must admit that this eShop is trustworthy and you get what you order, fast.
- Petr
- 13.08.2022
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Sorry for taking time with it! The return shipment can sometimes take a while and we basically need to have the return here before the refund.