Your opinion is very valuable to us. Here you can leave a testimonial about our service, delivery, website or other matters. All proper testimonials will be published. Thank you in advance!
Ordered a Alpaka Bravo Sling Max X-Pac VX 42 on xmas day and arrived on the 28th, Super fast shipping to the UK especially over the xmas season,Thank You.
Purchased the Alpaka Zip Pro Pouch and after only 4 hours the stitching has completely come away from the rear pockets. Such poor quality for a small pouch that cost £41.00 before shipping.
I bought an Alpha Sling v2. and magnetic stabilizer strap. I ordered them seperately. Because of I ordered seperately I there were 2 different shipment cost. I requested to combine shipment together and refund for shipment cost of one of them. The customer service very interested and they managed my request very well. I received my bag in 3 days. This is excellent time because I odered bag from Turkey. Also the bag is absolutely great. Quality,shape, and functionality is as described in product page. So, great product and great service. Thank's Mukama.
This is my first time shopping from Mukama. It was an excellent experience for me. They shipped the item I bought quickly and delivered it to me. I also enjoy using the Bolt ction pen. Thanks a lot for this experience.
Diverse selection of quality products! I created an account, contacted customer support with a question and got it resolved in a matter of minutes. Overseas products on great prices.
I'm a big fan of some of the EDC products coming out of the USA, but the import tax and shipping some charge makes it tricky to order... Mukama is great for this! I'm now able to order products from my favourite US brands (like Evergoods) from a company based in Europe and save a fortune on import costs. Really a no brainer
I’m glad you exist an deliver these great products with an excellent service across Europe. I bought various product, never had any issue, delivery always on time.
I ordered some products lately and to be honest it has been an excellent experience, the service has been very fast and secure and as customer there is nothing I want more.
I bought a code of bell sling from the store, and nothing could have been more on point: the product, the package, the delivery, everything. They also answered me a few questions before the purchase on their Instagram page, so be able to have a proper answer from a human being on some concerns you could have is a huge plus. Absolutely nothing to complain.
Very good selection of quality items. There are brands which are very hard to find out of their sites. Overall service at the shop and delivery is perfect. Happy to have found Mukama. Will come back for shure.
Very fast delivery. Low price postage. You can get stuff from owerseas at a reasonable price. I will certainy buy here again.
Couldn't be happier, the selection and order process was fast and easy. My purchase was processed and shipped the same day, delivered the day after (using the DHL option). Will surely buy here again.
I was looking for a good EDC web shop inside EU, and I am very happy that I found Mukama. If you are ordering from a country other than Finland, or Germany, I believe you must use express DHL shipping. Not much difference in price, and you probably won't get trouble with delivery. I love Mukama, I will come back, and shop from here regularly! Thanks so much guys, you made me very happy before Christmas!
a disaster the whole process. I have not received the package yet and the customer service does not even answer me after 4 emails, 3 WhatsApp, I still have no answers
The best online store. Fast shipping,great customer service. And all of the best items for edc.
Awesome shop! Delivery incredibly fast, package arrived the next day by DHL Express. Faster than most national shipments. Good products!
Product came with no delays and arrived in perfect condition. The additional tribrasive rods and strop rod took my blades to the next level sharpness, resulting in polished edges and hair shaving sharpness. Overall I’m a happy customer and I’ll certainly be coming back to look for kits to dress up my blades from Mukama!!
I bought a few weeks ago and this backpack is amazing. Also I have a great customer service experience from mukama team. They quickly answered my questions and solved problems. Thanks a lot!
Everything i ordered came same as advertised, which is something i can't say was the case with 99% of other places i used to buy online before, and as good as that might sound the custimer service was even better than that, any complications that happened so far i could see through the conversation with the customer service that they were really trying everything to fix it, definitely will be buying from MUKAMA in the future.
Very good products spotvon
I bought few weeks ago Rovyvon Aurora A28. But my country post office lost the package. So i wrote to customer service. Took few days and Mukama sent me new one. Im so happy about that, everything went well and i will buy here again :)
Very friendly, quick and adequate support! Great products too.
The website is very well designed and accessible. Not a huge selection, but all products listed are very finely curated and of the highest quality. Fast shipping and delivery. Very responsive customer service.
Worldstore for the storeworld
Great precious product available nowhere else, fast shipping to France ! Perfect !
All kinds of cool gear in one shop that are not available (for a decent price) anywhere else in the EU. The website contains plenty of information, ordering is fast and easy, shipping prices are very reasonable, and items ship fast too. And the customer service seems very pro active and friendly. Highly recommended shop, love shopping here.
What a nice, interesting shop. Original, appealing products. I ordered notebooks, they arrived packaged very well. The service is of the pro-active kind, wonderful. They respond very fast.
Its on of a kind, that you can buy exclusive and limited products that are available only overseas. The shopping - ordering - handling - deliver - customers services are great and fast. Most important, you have the opportunity to make changes on your order before it is send. Lastly the products are handled and packed with care . Friendly and kind experience.
The best and often only shop where you can buy bags from overseas in Europe. I would order again at any time.
Has a few years since I follow Black Ember, and suddenly I find it is possible to buy in Europe. What to say, easy, quickly and very happy! Mukama highly recommended
I was searching for EDC stuff on a European store for a long time. I found Mukama by luck and felt really nice that I could get EVERYTHING I needed in a nice easy to navigate store. It has a good variety of the EDC stuff we see on YOUTUBE and are usually from US companies , thus hard to get in Europe.
Awesome selection of high quality products from all over the world, fast shipping to germany and great customer service. Mukama is my go-to online shop for all things edc. Will definitely recommend this shop!
Great webshop, nice design and cool stuff. They selling quality and stylish items which I like. Prices are ok, maybe slightly higher then average, relatively cheap delivery to Sweden. In general I'm very happy and honestly recommend.
First time purchase and I declare myself satisfied (fast dispatching, good packaging, fast and tracked delivery). The bad thing is that Mukama carries so many items I need/want, that I find myself in a little bit of trouble now. Just kidding, obviously, but I really want a few other items I can only find here (wallet, backpack, pen, few EDC items etc.). I love the fact that you can see live the number of pieces an item has left in stock. I will definitely come back. Thank you!
I purchased the wallet from the store and shipped it to Thailand. The staff did provide a good customer service, fast and professional. This is beyond the expectation of service level.
Everything went exactly as you would expect. The information provided on the website about shipping was accurate. The shipped my order the same day and it arrived the next in the Netherlands, fantastic! Great selection of bags and on of the very few to offer Black Ember in Europe. Very happy to have found them so I didn't have to bother with transatlantic shipping, import tarifs and taxes. Nice and comfortable from with the European Union.
Great and fast customer service! Even I was a bit suspitious due to new eShop which I did not know, I must admit that this eShop is trustworthy and you get what you order, fast.
Delighted with Makuma’s high-quality products and great customer service!
Great experience dealing with Mukama. Beautiful products and top service!
Great little tool.
Great material, perfect size.
Everything went smooth and my bag come in a rapid time! I Love the bag which come in protective packaging
Good store. There's everything I need. Fast delivery.
I’ve ordered quite a few things from Mukama, and everything has always gone really smoothly. Delivery on time, and great customer service. A truly reliable online shop for EDC gear to keep me poor!!!
Puchased some of these wallets when on holiday in Sweden in 2017 so pleased to see the twinwallets still available. only singles available in NZ . Service absolutly 100% ordered secrid wallet on 10/7/2022 and it arrived today 25/7/2022 wonderful service thank you.
Discovered Mukama while looking for my items on Google. Shopping on the site was quite easy, and ordering and payments were clear and simple tasks. I placed my order with Mukama on a Sunday afternoon and I received my items on Thursday morning. I'm glad to have found Mukama and look forward to shopping again in the future.
Mukama proved themselves to be trusted. They delivered what I ordered, they took care of the VAT, not charging it twice as they do if you buy from Wanrd. So this was quick and pro, just like you expect!
Tactile turn is a very good product. Cons: Fisher refill doesn't fit this pen :-( (Parker is ok). Mukama service is great.
First time trying out Mukama (found it by pure luck online) and no regrets! Clear purchase/delivery options and got the products on time. No hassle.
Subject says it all
Excelente tienda donde se puede encontrar una gran seleccion de articulos de alta gama mayormente para caballero. El tiempo de envio no supera las 24H, y la entrega en España se situa en torno a los 7-8 dias.
My first order with mukama was handled perfectly fast and accurate. The product was flawed and after a mail with descriptions they made it really easy to have it replaced. The replaced product still isn't perfect but this is about their service: TOP! I will come back.
Horrible product, lost a screw within a week, other screws are almost stripped. Glad I did not go for the titanium version right away. Would not buy again.
Fast and accurate service with beautiful inventory. This site is a disaster for your saved money! So much nice stuff its crazy..
Recently order the CPL24 from evergoods on Mukama website. Was a bit sceptical about it as I never heard of this shop before. They dispatched the package very quickly and it was delivered 2 days before the estimated delivery date. Buy with confidence
++perfect++ =) Awesome, that i was able to find and buy stuff in the mukama shop, that was basically unavailable in other stores. This, combined with fast shipping and superb price tags, made a great buying experience. Will buy again for sure. Thanks and greetings from germany from a happy customer =)
My favourite store, even though it is located in Finland and I am from the Czech Republic :) Perfect prices, light speed shipping, great variety of products.
Great store, many products from US are available here for European customers. Site is clean and easy to use, great selection of EDC products, fast shipping as well. Will use again if I need something EDC related.
Amazing Store! Very nice and clear site. Not your every day product’s what everyone have! That make’s it special. Good service and promised delivery!!!
Mukama was the only company in Europe that had stock of the Topo Designs bag I wanted. Their price was very good for this almost impossible to find item and shipping was very quick, fully trackable and with regular updates. The bag was well packed and arrived well within the estimated delivery time. All round excellent service with amazing products. I highly recommend Mukama give them a try you won't be disappointed.
Everything was super. Items arrived quickly and everything was as expected. Will order again for sure.
Top service, top site.
Fast-Blitz delivery,fantastic products
Fast delivery, great products and all around great service.
When I had a question I was very impressed by how quickly I got a reply with all the relevant information. First Class Service, with DHL Express I received the bag in the UK within just a day and a half. Great experience, thank you!
I live in the UK and could not get the particular Dango Wallet here. When I searched for it on line Mukama came up with one. I have got to say I was unsure and a bit sceptical of ordering something from Finland as I’ve never done such a thing before. I needn’t have worried I had my Wallet within 3 days delivered by DHL. Absolute First Class Service. To all please do not be deterred from ordering one from Mukama it’s so easy to do.
I was hoping to get the product fast and Mukama did not disappoint: the product arrived in just two business days. The product was well wrapped and looks fantastic!
E' andato tutto benissimo. Gli articoli arrivati sono esattamente quelli ordinati e sono di qualità eccellente. La consegna è stata molto veloce. L'azienda è seria e affidabile, da consigliare ad altri clienti.
Product as described, Peli cases are well designed and fabricated without compromises. I’m sure this will protect my laptop during motorcycle trips. Delivery was fast. I would purchase stuff from Mukama again.
Haven't use the product yet. I can testify about the quick respond of the store to my complete sutisfaction
I have bought several items from Mukama over the years. The design and quality are outstanding. Two of the items needed repair and the customer treatment I received was excellent. That is why I recommend Mukama to friends interested in design and unique products.
Great products excellent service and delivery. Have used Mukama many times and been satisfied every time.
Mukama is great to order from. Many, and beautiful products and quick service. Would and will definitely order from them again.
Ordered Black Ember bag Shipped super quick Arrived in very good time and very well boxed up Would recommend Mukama to anyone looking to order Top flight bags Will use them again without hesitation
Loved the product, and shipped on time!
I like their service fast and efficient, if there’s a delay they send an email as soon as possible to inform you.
In one word, great. Good site, fast shipping. Never had any issues. Big thumbs-up from the Netherlands.
The mukama service is outstanding! Really beautiful and functional pocket knife.
I was working in Saudi Arabia for 10 weeks. I did many online shopping when I was there. The Mukama service was the best by far ! Super fast delivery, very clear information, good customer support ! In all these weeks, Mukama was the only parcel without any trouble to arrive destination. I'm super stoked about Mukama and I will spread the word ! Thank you very much !
I have used Mukama a number of times now. Good selection of products, easy to order and fast shipping. Recommended for sue.
The CAP1L is another great product from Evergoods and ordering from Mukama made it easy to get in the UK. updates on arrival of the product (as is was a pre order) were made and shipping happened quickly after.
The knife is great, materials are good and works great. Delivery was on time and arrived quite fast considering I am in Mexico. All transaction was good you just have to consider the taxes of your country
Great store, actually the only place that had what I was looking for. Super quick and flawless delivery. Will keep it in my bookmarks.
14 days shipping time is not ok.
Sorry for the slight delay. The GLS estimation is up to 12 days. We also offer faster DHL Express shipping.
Very good quality of products, and clear and easy to deal with the site
This is the third time i bought and as usual i'm completely satisfied with the product and the fairly quick delivery.
satisfied customer who will come back
This is my second TRAYVAX belt bought on-line from MUKUMA. This time the belt came with the grey buckle as ordered - the first was in black (thank you Carlo). The product in itself is excellent, resilient and durable. Otherwise I would not have gone for a second belt. This time round delivery was expedient - considering that Santa Claus is very busy at this time of the year :-) Wishing you all a Merry Christmas and a Prosperous New Year Frederick Attard Malta EU
Everything came as expected, fast, great customer service!
Great product line up! Competetive pricing! Really fast shipment! Awesome service! Cheers...
I had been experiencing issues with my local delivery point but Mukama helped recieve my orders fast. Great products and great store.
Secrid introduced me to this website and have never looked back. Very fast shipping and high quality product as advertised. Have bookmarked this website for my future purchases. I am very satistied with the service and products. Cheers!!
Best products. Fast shipping. Extraordinary customer service. Every purchase= happiness.
I discovered this site when I was desperately trying to find the all-new WANDRD PRVKE backpack in stock online. They quickly shipped my package out a few hours after I had made my purchase, and I got it 3 business days later across the globe -- it even came earlier than estimated! I'm super impressed with the overall speediness and I'm definitely a happy customer.
I love my bags that I have ordered but I am totally impressed with the customer service. Quick reply, super friendly and helpful. Thank you!
The Code of Bell Annex Liner is the perfect EDC sling - just enough for that extra piece that doesn't fit in other smaller slings. Delivery was super fast. More power to Mukama
Easy Order process , products arrived fast. Will definitely buy here again. Greta Place for US products.
Excellent customer service, fast shipping and competitive prices on some of the best products from each brand they carry. Highly recommended.
On my first experience with Mukama, so based on customer reviews only, I couldn't ask for better! Very qualified and reliable online shop, both in terms of the products on sale and the assistance received from one of the owners. In the contacts he had, he has always shown himself to be very helpful and kind, as well as professional for the advice I received from him. Congratulations also to the site which, in my opinion, is very well done with photos and specifications of the featured items. Thanks! - As specified on the Mukama website, with DHL it took only three days to get the package to its destination. DHL flawless, although it is true that it costs a little more, but, believe me, it is worth it. They even posted a photo of the package arriving at its destination. What more could you ask for? Thanks! For further purchases I know that I can count on "Mokama". I recommend 100%.
Great Customer service, all the queries are replied instantly and in full detail. The shipping of purchased products is also quite fast as well.
Sorry for the trouble! Let's sort it out, our customer service will be in touch.